Terms of Use

Buttoned Services

Buttoned helps businesses manage services, quote requests, customers, addresses, schedules, crews, service areas, route information, checklists, invoices, reminders, payment status, and related workflows. Buttoned is software. We do not provide cleaning, property services, field labor, estimates, or customer service on behalf of a listed business unless separately agreed in writing.

Accounts and Access

You are responsible for keeping account credentials secure and for all activity under your account. Business owners and admins are responsible for inviting team members, assigning roles, removing access when appropriate, and making sure users are authorized to view customer, job, invoice, and schedule information.

Business Responsibilities

Businesses using Buttoned are responsible for:

• The accuracy of services, pricing, quotes, schedules, invoices, service areas, crew availability, and customer communications.
• Obtaining permission to enter customer information and send operational messages through Buttoned.
• Providing the actual services promised to customers and handling refunds, cancellations, disputes, taxes, licensing, insurance, and compliance for their work.
• Reviewing route, travel, map, and scheduling information before relying on it for field operations.

Customer Requests and Scheduling

Public booking pages may allow customers to request quotes, share preferred timing, view request status, and request schedule changes. A request is not a confirmed appointment unless the service business confirms it. Quotes, deposits, schedules, arrival windows, and recurring service arrangements are controlled by the service business.

Subscriptions, Billing, and Payments

Buttoned may charge businesses subscription fees, seat fees, usage fees, taxes, or other charges shown at checkout or in account settings. Subscription charges may renew automatically until canceled. Customer payment, deposit, invoice, and refund features may be processed by third-party payment providers, and those providers may have separate terms.

Acceptable Use

You may not use Buttoned to:

• Break the law, violate privacy rights, or send spam or misleading communications.
• Upload malicious code, interfere with the service, bypass security, or attempt unauthorized access.
• Store information you are not authorized to collect or use.
• Use Buttoned for emergency dispatch, regulated medical services, or other high-risk uses where software failure could cause serious harm.

Third-Party Services

Buttoned may connect to third-party services for hosting, email, SMS, maps, routing, payment processing, subscription billing, analytics, and support. We are not responsible for third-party services that we do not control.

Mobile Messaging Terms

When you expressly opt in, Buttoned and the applicable service business may send transactional text messages about verification, quote requests, scheduling, job updates, reminders, and billing. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to opt out of text messages or HELP for help. Carriers are not responsible for delayed or undelivered messages. You are responsible for providing a mobile number you control and for updating it if that number changes.

Content and Data

Businesses and users keep ownership of the information they enter into Buttoned. You grant Buttoned permission to host, process, display, transmit, and back up that information as needed to provide and improve the service, support users, maintain security, and comply with law.

Service Availability

We work to keep Buttoned reliable, but we do not guarantee uninterrupted or error-free service. Features may change over time, and beta, test, or preview functionality may be incomplete.

Disclaimers and Liability

Buttoned is provided as is and as available. To the fullest extent allowed by law, we disclaim implied warranties and are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or service disputes between a business and its customers.

Termination

You may stop using Buttoned at any time. We may suspend or terminate access if an account violates these Terms, creates security risk, fails to pay required fees, or uses Buttoned in a way that harms customers, businesses, Buttoned, or third parties.

Changes and Contact

We may update these Terms as Buttoned changes. The updated date will show when the Terms were last revised. Questions can be sent to legal@buttonedworks.com.